How can I return or exchange my item?Updated 10 months ago

If you wish to return an item that does not fit or that you simply changed your mind about, you can easily start your return by visiting the returns portal on our website. To begin your return process, click the link below to fill out your information at the bottom of the page:

https://shopvitality.com/pages/return-policy

We offer a convenient feature called "Shop Now" within our returns portal that allows you to exchange your order item for a different size, color, or another item altogether. Simply use the "Shop Now" feature to make the exchange directly from the portal. When prompted, click on 'return item' to start the process.

Please remember that items must be postmarked for return within 30 days of delivery. If your order was part of a Final Sale, then the items are not eligible for a return. For items that were received as gifts please initiate a gift return on our portal.

For further assistance, feel free to reach out to our customer support.