Items must be postmarked for return within 30 days of delivery in their original condition. For domestic customers: if you are opting for a refund, you will be subject to a $6 return shipping fee, which will be deducted from your refund. This fee wil
You are welcome to initiate a return or exchange for your item, as long as you are within our company policies. However, if your order was part of our Final Sale, then unfortunately the items are not eligible for any kind of return or exchange. To be
If you are opting for a refund, you will be subject to a $6 return shipping fee, which will be deducted from your refund. This fee will be waived if you select exchange or store credit (Domestic customers only).
If you change your mind on your original return request, please email customer support at [email protected] with your new return request in order for us to properly process your return.
If you have the same bank account information, your funds will automatically be rerouted to your new card. If you have completely closed out the bank account associated with your card, we recommend that you reach out to your bank, as they will have a
If you would like to return multiple orders in one package, please reach out to support at [email protected].
Unfortunately, an item can only be exchanged one time. An exchange order can only be returned for a store credit or refund.
Please visit our return portal and follow the instructions here.
WHAT IS HAPPY RETURNS?. We have connected with Happy Returns to offer printer-free, package-free, and sustainable returns and exchanges. Simply start your return via our online portal and opt to drop off your return at a Happy Returns location!. Each
If you have made a purchase between the dates of November 6th and November 28th, the return policy window will be extended to 60 days after delivery.
If your order or part of your order was a Final Sale purchase, it was noted on the website at that time. Any Final Sale items are ineligible for a return of any kind, including an exchange and store credit.
All swimwear is returnable unless stated as final sale. Please note, we will not accept your return if the panty liners are not intact or have been removed.
The system will not automatically add your points back into your account. Please reach out to [email protected] and we can help place your points back into your account.
Once your return has been delivered, please allow up to 7 business days (as stated in our return policy) for our team to review and process your return before the resolution is issued. You will receive an email confirmation once the process is comple