Items must be postmarked for return within 30 days of delivery in their original condition. We offer you the option to unlock free return shipping later for the eligible items in your order by paying a small returns fee at the time of purchase. If yo
If you wish to return an item that does not fit or that you simply changed your mind about, you can easily start your return by visiting the returns portal on our website. To begin your return process, click the link below to fill out your informatio
We offer you the option to unlock free return shipping later for the eligible items in your order by paying a small returns fee at the time of purchase. If you choose to pay this fee during purchase, there is no additional charge for shipping your it
If you change your mind on your original return request, please email customer support at [email protected] with your new return request in order for us to properly process your return.
If you have the same bank account information, your funds will automatically be rerouted to your new card. If you have completely closed out the bank account associated with your card, we recommend that you reach out to your bank, as they will have a
If you would like to return multiple orders in one package, please reach out to support at [email protected].
Unfortunately, an item can only be exchanged one time. An exchange order can only be returned for a store credit or refund.
Please visit our return portal and follow the instructions here.
WHAT IS HAPPY RETURNS?. We have connected with Happy Returns to offer printer-free, package-free, and sustainable returns and exchanges. Simply start your return via our online portal and opt to drop off your return at a Happy Returns location!. Each
If your order or part of your order was a Final Sale purchase, it was noted on the website at that time. Any Final Sale items are ineligible for a return of any kind, including an exchange and store credit. We've partnered with Loop and Poshmark to m
All swimwear is returnable unless stated as final sale. Please note, we will not accept your return if the panty liners are not intact or have been removed.
The system will not automatically add your points back into your account. Please reach out to [email protected] and we can help place your points back into your account.
Once your return has been delivered, please allow up to 7 business days (as stated in our return policy) for our team to review and process your return before the resolution is issued. You will receive an email confirmation once the process is comple