HOW DO I PURCHASE A GIFT CARD?You can purchase a digital Gift Card directly on our website. Simply visit our Gift Card page and complete your purchase online. The email address entered at checkout will receive the electronic Gift Card in a separate e

HOW DO I PURCHASE A GIFT CARD? You can purchase a digital Gift Card directly on our website. Simply visit our <a href="https://shopvitality.com/products/gift-card">Gift Card page</a> and complete your purchase online.The email address entered at checkout will receive the electronic Gift Card in a separate email immediately after purchase. If you&#x2019;re purchasing this as a gift, simply forward that email to the recipient. If you&#x2019;d like a physical copy, we recommend printing the Gift Card email or the Gift Card page for gifting purposes. WILL MY GIFT CARD EXPIRE? No! Our Gift Cards do not expire, so they can be used anytime. DO YOU OFFER PHYSICAL GIFT CARDS? At this time, all Gift Cards are delivered digitally via email. We do not offer physical Gift Cards, but you are welcome to print the Gift Card email for a physical version. WHAT IF I RETURN AN ORDER THAT WAS PURCHASED WITH A GIFT CARD? If you return an order that was paid for with a Gift Card, the refund will be issued back to the original Gift Card.If you no longer have access to your Gift Card code, please contact our Customer Support team and we&#x2019;ll be happy to assist you.

Gift Cards

WHAT IS SHOP PAY?. Shop Pay is an accelerated checkout option that allows you to complete your purchase faster by automatically filling in your saved email, payment, and shipping details. You can securely store up to five shipping addresses and up to

WHAT IS SHOP PAY?Shop Pay is an accelerated checkout option that allows you to complete your purchase faster by automatically filling in your saved email, payment, and shipping details.You can securely store up to five shipping addresses and up to five credit cards. Your mobile phone number is used for SMS verification to help keep your account secure. WHAT IS SHOP PAY INSTALLMENTS?Shop Pay Installments lets you split your purchase into four interest-free payments. Buy now and pay over time with no hidden fees. HOW DO REFUNDS WORK WITH SHOP PAY INSTALLMENTS?To request a refund, simply initiate a return as you normally would. Once your return is processed, the refunded amount will be sent back to your original payment method within 3&#x2013;10 business days, and your remaining balance will be adjusted accordingly.Please continue making any scheduled payments while waiting for your refund to be processed.<ul><li style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-weight: bold;">If your refund is less than your total purchase amount, it may not reduce your next scheduled payment. Instead, you may see fewer remaining payments, a reduced final payment, or both.</li><li style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-weight: bold;">If your refund exceeds your remaining balance, the difference will be returned to your original payment method within 3&#x2013;10 business days.</li></ul> I NEED HELP WITH MY SHOP PAY INSTALLMENTS ACCOUNT. WHO SHOULD I CONTACT?For questions about your account, payments, or loan details, please visit the <a href="https://shoppay.affirm.com/help/s/">Affirm Help Center</a>&#xA0;for direct assistance.

Shop Pay

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Vitality (Copy)

PAYMENTS

How do I cancel an order?

Can I edit or add anything in my order?

Will you restock sold-out items?

Do you price match for sales?

What should I do if I receive the wrong item in my order?

What should I do if there's an issue with the product I received?

How can I check the status of my order?

What is Free Returns + Package Protection and how does it work?

Can I remove Free Returns + Package Protection from my order?

ORDERING

What are your shipping options?

How long will it take to process my order?

What is VIP Processing?

Do you ship internationally?

Are duties and taxes included at checkout?

Can I change my address on an order?

What happens if my order was sent to an incorrectly entered address?

My package says it has been delivered but I do not have it

SHIPPING

What is your return policy?

How can I return or exchange my item?

Are returns free?

Can I edit my return request?

What if a refund was processed on a credit card I no longer have?

Can I return multiple orders in one package?

Can I exchange my exchange?

Can I return a gift?

Happy Returns Information

Can I return a final sale item?

Can I return Swimwear?

Will I receive my points back from a returned item?

How do I check the status of my return and refund?

Reshop Instant Refunds

RETURNS

How do I know which size will best fit me?

How do the colors compare to the pictures on the website?

What is the fabric made for and how does it feel?

How do I care for my items?

Do you offer wholesale?

PRODUCTS & SIZING

Do you have a rewards program?

How do I use my rewards?

Why are my points pending?

FAQ's

Can I apply a discount after my order has been placed?

Do you offer any discounts or special promotions?

Can I use multiple discounts on one order?

REWARDS & DISCOUNTS